Reapit & PayProp – Who are we?

PayProp, a Reapit company, offers a tech platform for letting agents that lets them automate every part of the rental transaction. PayProp is easier to use and more powerful than solutions by banks and traditional software vendors.

We’re a seasoned team of professionals with expertise in property, banking, finance, risk management and technology, as well as building and managing highly secure cloud-based Web applications.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you’ll be doing

Reporting to the Head of IT EMEA you’ll be involved in:

• Working with global internal technology, business and project teams to support end users and help deliver systems change.

In this capacity, your responsibilities will include:

• Supporting technology solutions that bring business process and existing tooling together to meet the wider business needs.

• Managing and maintaining internal business systems.

• Supporting the internal users in their use of our business systems.

Who we’re looking for

We prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• 1-3 years of experience as a Systems administrator or IT technician.

• Proven experience maintaining MS Entra and Intune.

• Experience in managing and maintaining SaaS business platforms and technologies.

• Familiarity with modern security tools and requirements.

• Familiarity with integration platforms and technologies (e.g., APIs, middleware).

• Excellent analytical and problem-solving skills, with a meticulous attention to detail.

• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal clients and internal teams.

What your impact and success looks like

As a Junior Systems Administrator we expect your success and impact in the initial stages of your career with us to look something like this:

Within 1 month:

• Gain familiarity with the organisation's systems, infrastructure, software platforms, and integration tools.

• Get acquainted with ongoing projects, including objectives, timelines, and deliverables.

• Contribute in small ways to ongoing projects, such as assisting with documentation, conducting basic system assessments, or shadowing team members.

• Review existing documentation related to systems, processes, and projects.

Within 3 months:

• Take a deeper dive into supporting the user base, gaining a better understanding of requirements, challenges, and opportunities.

• Engage in targeted training or self-study to enhance technical skills relevant to the role, such as programming languages, integration technologies and support delivery tools.

• Begin interacting directly with internal clients to understand their needs, gather requirements, and provide support on IT and business systems issues.

• Start actively contributing to problem-solving efforts within IT team, offering insights and suggestions for improving processes.

Within 6 months:

• Have delivered on objectives as part of a wider team, showing attention to detail and adherence to business practices.

• Strengthened relationships with internal clients by providing proactive support, addressing concerns promptly, and offering value-added insights.

• Identify opportunities for process improvement or optimization within ongoing projects and collaborate with teams to implement solutions.

• Share insights and lessons learned with team members, contributing to a culture of continuous learning and improvement.

What’s in it for you?

We’re offering the chance to really make a difference here at PayProp and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits include:

• 20 days of annual leave

• 1 paid day off to celebrate your birthday

• 2 paid volunteer days

• Optional 5% company contribution towards a retirement annuity

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.