Reapit & PayProp – Who are we? 

PayProp, a Reapit company, offers a tech platform for letting agents that lets them automate every part of the rental transaction. PayProp is easier to use and more powerful than solutions by banks and traditional software vendors.

We’re a seasoned team of professionals with expertise in property, banking, finance, risk management and technology, as well as building and managing highly secure cloud-based Web applications.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you’ll be doing

Reporting to the Head of CRM you’ll be involved in:

• The management and deployment of the HubSpot CRM and supporting platforms.

• Supporting users of the company’s HubSpot CRM and supporting platforms. 

• Working with the Head of CRM to deliver on strategy, in collaboration with global and local technology teams. 

In this capacity, your responsibilities will include: 

• Serve as the main point of contact for all sales-related HubSpot CRM administration.

• Manage users, roles, and team permissions to ensure appropriate access and security.

• Configure and optimize pipelines, deal stages, lead routing, and sales sequences.

• Develop and maintain automation workflows that support sales processes (e.g., task creation, deal handoffs, activity logging).

• Ensure data integrity through regular data cleansing, deduplication, and monitoring.

• Build and manage custom reports and dashboards for sales reps, managers, and leadership.

• Provide ongoing training and support to the sales team to drive adoption and best practices.

• Collaborate with marketing, customer success, and RevOps to ensure seamless lead management and lifecycle transitions.

• Troubleshoot issues and implement process improvements based on user feedback and analytics.

• Stay up-to-date with HubSpot features and releases, recommending new tools or configurations to improve sales efficiency.

Who we’re looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• 2+ years of experience as a HubSpot CRM Administrator or similar role supporting sales teams.

• Strong knowledge of HubSpot Sales Hub and CRM functionality.

• Experience building and maintaining pipelines, automation workflows, and sales reports.

• Understanding of B2B sales processes and sales operations principles.

• Excellent communication and interpersonal skills with the ability to support both technical and non-technical users.

• High attention to detail and data integrity.

Preferred:

• HubSpot certifications (e.g., HubSpot Sales Software, CRM Implementation).

• Experience working in SaaS or high-growth B2B sales environments.

• Experience integrating HubSpot with other sales tools via native integrations or APIs.

What your impact and success looks like

As a HubSpot Administrator we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• Gain familiarity with the organization's systems, key user teams, infrastructure, software platforms, and integration tools.

• Get acquainted with ongoing projects, including objectives, timelines, and deliverables.

• Understand how teams use HubSpot for Sales, Account Management, and Service.

Within 3 months:

• Respond to, and resolve user cases with confidence.

• Build reports and dashboards for users, and train users in creation when appropriate.

• Understand when to customise forms, permissions, and flows, and use these skills in responding to requests.

Within 6 months:

• Create articles on common support issues.

• Understand how the business use CRM in their processes.

• Identify opportunities for process improvement or optimisation within.

• Share insights and lessons learned with team members, contributing to a culture of continuous learning and improvement.

What’s in it for you?

We operate a Flexible Working Policy and we would like for you to ideally work from our Stellenbosch office, 2 days a week.

We’re offering the chance to really make a difference here at PayProp and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits.

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.